To support the growing need of trouble-free performance of products at the user end, Kansai Nerolac has well established technical service team with its Central Service Technology Laboratory based at Lower Parel, Mumbai. Satellite Technical Service Laboratories are established at Bawal, Lote and Hosur. Over 135 Technical Service team members are located at important customer sites to support production lines.
Central Technical Service Laboratory at Mumbai is approved by the Government of India. Department of Science and Technology is equipped with advanced computerized testing equipments.
Kansai Nerolac undertakes various VA / VE activities in coordination with customers viz., cost & consumption reduction, energy savings, safety & environment protection etc. resulting in ultimate delivery of optimized painting solutions. Also the company has adopted Kaizen and 5S as a compulsory policy to be followed by all the employees.